To our customers & holiday home owners;
Thank you all for your support and loyalty during these challenging times. Our thoughts go out to all of you who have been affected by this unprecedented situation.
At Ward Leisure, the well being of our employees and customers remains our utmost priority.
You will probably have seen the Prime Minister’s announcement last night, telling the country to stay at home in this national emergency.
Holiday and touring parks have now been closed by Government
Government guidance published last night confirms businesses and premises must now shut and must remain closed including:
‘Caravan park/sites for commercial uses’
This is an incredibly sad day but we need to stand up as an industry and do the right thing, considering the interests of the country, the local community and all the people on the park. We therefore must ask our home owners to leave our parks immediately, remembering to keep a safe distance whilst doing so.
We have sent all holiday home owners an email or where an email address is not available we have contacted you by phone. Please refer to the guidance given in this email.
We have also closed the Trossachs Holiday Park for our seasonal tourers, touring, tents and rental accommodation bookings until the 1st May 2020 and have now contacted all customers effected by this and we continue to assist these customers in rearranging their bookings.
We are continually receiving updates from the British Holiday & Home Parks Association Ltd which we will update you with.
Take care of yourselves, your loved ones and your communities.